Droppex is committed to safeguarding the personal data of its Clients and recipients in compliance with applicable Tunisian legislation (Law No. 2004-63 of July 27, 2004, on Personal Data Protection).
I. Information We Collect
We collect essential operational data required for logistics: client name, company name, tax ID, pickup/delivery address, phone number, email address, CIN ID details (for regulatory compliance), and shipment tracking data.
II. Use of Information
Collected data is processed strictly for: parcel delivery & tracking, invoicing & payment processing, compliance with legal & security mandates (National Guard, Customs), and operational communication (via allteam@droppex.com).
III. Data Retention & Security
We implement technical and organizational security controls to protect personal data against unauthorized access. Data is retained in accordance with statutory accounting and regulatory limits in Tunisia.
IV. Your Rights
Clients maintain the right to access, rectify, or request deletion of their personal data by contacting our team at allteam@droppex.com.